An AI agent that answers from your customers' own data.
Customers ask about their report, booking or account. Ask Joe answers in seconds, shows where the answer came from, and never sends their records to an AI company.
- Not trained on your data
- Works inside your app
- Every answer shows its source
Sample conversation
Most AI chatbots only know your help pages.
That's why customers still email you. The real question is about their own account.
A typical AI chatbot
- Answers general questions from your FAQ
- Can't see the customer's report, booking or account
- Often trained on a copy of your data
- Guesses when it doesn't know
Ask Joe
- Answers from the customer's own live data
- Can change a booking or update a record, with your rules
- Connected to your data, never trained on it
- Says when it's not sure, and hands over to your team
How it works
We connect Joe to your app
Read-only to start. No rebuild. Your customers keep logging in the same way.
Customers ask in plain words
"What does this mean for me?" "Can I move my booking?"
Joe answers from their data
In seconds, with the source shown. Their records stay in your system.
What customers can ask
A few examples. Joe works with whatever your app already knows.
Explain a report
Turns jargon into plain words, using their own numbers.
"What does the waiting period mean for me?"
Check an account
Balances, statements, status and history.
"Why is this month's bill higher?"
Change a booking
Finds a new time and makes the change, with your rules.
"Can I move Saturday to Sunday?"
Answer from your docs
Policies, FAQs and guides, with the page shown.
"What's your refund policy?"
Hand over to a person
When a question needs your team, Joe passes it on with the full context.
"I'd like to talk to someone."
Help your own team
Staff and partners get answers from the same data.
"Which slots are empty on Friday?"
Built for teams who care about their data
The questions your IT team will ask, answered up front.
Not trained on your data
Not by us. Not by any AI provider we use.
Records stay in your system
Joe reads the data inside your app. The outside AI only sees the question.
Permission-aware
Each person only gets answers from data they're allowed to see.
Sources on every answer
Customers and your team can check where it came from.
Read-only by default
Joe can only make changes you've approved.
Full audit trail
Every question, answer and action is logged. The log is yours.
Live in 30 days, or no setup fee
Once we have access to your app and sample data, Joe goes live within 30 days. If it doesn't, you don't pay for setup.
Your data stays yours, or your money back
If any customer record ever reaches an outside AI provider, we refund you in full.
Questions
Does ChatGPT or any AI company see our customers' data?
No. The outside AI only reads the question, to work out what the customer means. Joe looks up the answer inside your system.
Do we need to rebuild our app?
No. Joe connects to the app you already have. If there's no way to connect, we'll tell you before you pay anything.
What if Joe gets an answer wrong?
Joe only answers from your data and your approved content, and shows the source every time. If it's not sure, it says so and hands over to your team.
Can a customer see someone else's data?
No. Joe uses the same logins and permissions your app already uses.
How long does it take?
Most apps are live within 30 days of us getting access. If not, setup is free.
What does it cost?
A one-off setup fee and a monthly fee. We give you a fixed quote after a short call, so there are no surprises.
See Joe answer a real question from your customers.
Book a 20 minute demo. Or send us 5 questions your customers ask, and we'll show you how Joe would answer each one. Free.